Shopping Cart
October classes have launched

FAQ

General Questions

Is there parking?

Oh yes, lots! And now you can pay by phone.

We've outlined all the plentiful parking options below: 

On Cambridge Street:
One-hour metered parking, 9 a.m. to 5 p.m. on odd-numbered side of the street
One-hour metered parking, 8 a.m. to 6 p.m. on even-numbered side of the street
Parking is free after 5 and 6 p.m., respectively

On Hampshire Street:
Two-hour metered parking, free after 6 p.m.

In the Springfield Street Lot, next to Olé :
2-hour (4-hour after 6 p.m.) metered parking. (note: This is a quick 2-minute walk to us!)

On Sundays parking is free in Cambridge and you can park anywhere; permit parking is not enforced. You will find unmetered, non-residential spaces on Prospect and Hampshire Streets 7 days a week. Don't forget we are right on the border of Somerville, less than a block away from free Somerville resident parking! 

What is a stitch lounge?

A stitch lounge is a place where people can meet other people that share their interests and have fun taking classes or working on their own sewing projects. gather here is Cambridge's unique version; our urban sewing lounge offers the community a space to “make something” along with others interested in sewing, knitting, crochet, embroidery, needlepoint, and so much more crafty goodness. 

Where is gather here?

Our address is:
1343 Cambridge Street
Cambridge, MA

We are right in the heart of Inman Square, a healthy walk from the Central Square T-station and easily accessible by bus. There is metered street parking on Cambridge and Hampshire Streets. The Springfield Street lot is just 2 minutes away. And for you Hub riders, there's a Hub Station a stone's throw away.

When can I visit gather here?

Figuratively speaking, doors are always open to visitors. But you mean literally, don't you?

Come visit us: 

Monday through Thursday: 11 a.m. to 9 p.m.
Friday 11 a.m. to 7 p.m.
Saturday 10 a.m. to 7 p.m.
Sunday 11 a.m. to 6 p.m.

We do close on the occasional holiday to enjoy: Memorial Day, July 4th, Labor day, Thanksgiving, Black Friday, Christmas Eve and Day, and New Year's Eve.

Do you sell gift cards?

YES! You can purchase a gift card either in the store or online. We're happy to provide an electronic copy or a physical gift card and we'll mail it, too. Our gift cards are packaged in a glassine bag with our signature oak tag, and we'll even include a note upon request! 

Do you sell sewing machines?

We do! And not just any machine—Bernina machines. You can "test-drive" our Bernina sewing machines and sergers in our classrooms and ask us all about them. As a licensed Bernina dealer, we also carry items like presser feet and bobbins and can place an order for any additional items that we may not have in stock.

We also offer tune-up service by our resident certified Bernina technician, Grace. Just drop off your machine, power cord, foot control, presser foot and bobbin at gather here and we'll take care of the rest. Studio time is free for as long as your machine is in the shop.

Where can I have my sewing machine serviced?

At gather here, of course! We can service all makes and models of mechanical and computerized sewing machines.

gather here Machine Service Prices:

  • $125 Basic MECHANICAL sewing machines (all brands)
  • $145 Basic COMPUTERIZED sewing machines (all brands)
  • $170 BERNINA 7 Series machines
  • $200 BERNINA 8 Series machines
  • $75 Embroidery Module Service (added cost to any machine service)
  • $135 Serger or Coverstitch
  • $170 Serger / Coverstitch combo machine
  • Contact us for Bernina Longarm service information

Turn around time is about two weeks but this changes depending on the number of machines on the bench (call if turnaround time is urgent). No appointment is necessary—just drop off your machine, power cord, foot control, presser foot and bobbin at gather here and we'll take care of the rest. Take advantage of free studio time for as long as your machine is in the shop.

Does gather here donate gift baskets/gift cards/raffle-prizes?

gather here keeps an annual Donations Budget and strives to support local nonprofit organizations and causes by donating craft kits, gift cards or classes. To apply for a donation, please fill out a donation application. Due to the volume of applications we receive, we regret we cannot grant every request. 

We evaluate applications based on the following guidelines:

  1. The recipient must be a 501c3 nonprofit organization. A copy of the 501c3 letter from the IRS must accompany the application. This is not the Massachusetts state tax-exempt form. Applications without a 501c3 attached will not be considered.
  2. The application must be received at least 60 days before the event date and the 'pick-up' date in order to be considered. Applications are reviewed on a first come-first serve basis. Because the Donations Budget is limited, early submission of your application is recommended.
  3. The organization must fall into one of the categories below:
  • Arts Education
  • Community Arts
  • Fiber Preservation
  • Sustainable Fiber Resources
  • Education on any of the above
  • Women's empowerment

Please understand that we do not donate to organizations and/or causes outside of the Cambridge/Somerville community. Past support of an organization or an event is not a guarantee of future support.

Class Questions

What kinds of classes do you offer?

We offer sewing, knitting, crochet, embroidery, quilting, screen printing, soft toys, kids crafts classes and so much more. Check our class calendar for our latest schedule!

When do you post the next month's classes?

We post classes for the upcoming month on the second to last Monday of the current month. For example, August 2017 classes will be posted on Monday, July 24, 2017. Want to know exactly when classes are being posted? Be our friend on Facebook or join the conversation on Twitter. We always announce the exact moment classes have been posted on those social media sites.

When is your next (insert course name here) class?

Scheduling our classes is quite a challenge – juggling teacher schedules, community events, and making the most of our hours means we’re lucky to know what is going on in any given month! There are a handful of classes that we offer monthly, like sewing, knitting, embroidery and crochet basics. We also regularly offer "next step basics" classes (zipper box bag, hipster cowl, crochet coasters) so you can build on the skills from the previous basics class. If there’s a class you couldn’t take but really, really want to, please drop us a note and we’ll do our best to offer it again in the very near future.

Why are some supplies provided and others are not?

Picking your own fabric or yarn is part of the fun, and helps ensure you walk out the door with exactly what you wanted to make! Check each class description for how much/what type of fabric to bring. For our fashion classes, we recommend washing and drying your fabric before class so you don’t have to worry about shrinkage.  

What is your weather policy?

We rarely close due to the weather but if the City of Cambridge or the MBTA shuts down we will, too. On the rare occasion that this happens we will post revised shop hours on our homepage, the class calendarFacebook, and Twitter. If this closing effects a class we will email and/or call each person to let him/her know as soon as we determine the class has been cancelled.

How do I register for a class?

You can register online or in the store. Payment is due when you register via credit or debit card, gift certificate or cash (should you be registering in person). Day-of registrations are only accepted on a space availability basis. You can find the current month's classes as well as past classes on the Classes page. 

With the launch of the new website several things have changed about class sign up and we have come up with the following in order to help you.

  • Create an account. It will speed up checkout in the future.
  • Checkout for each class individually. Do NOT leave classes in the shopping cart, the available space is not reserved until checkout.
  • Use Safari or Firefox. (We really mean it. The calendar will work better.)

Those of you who have been taking classes with us for a while might notice that classes now load to the shopping cart.  This solves the bug that intermittently stopped a class from loading on the checkout page. 

The class I want to take is full! Is there a waitlist?

There sure is. Just fill out this form to be added to the list. We’ll let you know asap if a spot frees up. 

I signed up for a class but I can't make it; may I have a refund?

Due to the very limited enrollment in our classes and the special nature of our workshops, classes/workshops are non-refundable. However, if you let us know at least 72 hours in advance, we will transfer you to another class of your choosing or credit your gather here account. Unfortunately, we are unable to accommodate any cancellations 72 hours or less before a class is scheduled. Please check your schedule carefully before you sign up and be completely aware of our class policies.

Please note: There are NO store credits given at any time for classes with special guest instructors and artists, as noted in the class descriptions. Your seat may still be transferred to a friend if you cannot attend.

P.S. If you can’t make a class at the last minute you can always send someone in your place. Just let us know whom to expect!

I want to use my class credit to register for another class, what do I do?

If you canceled 72 hours prior to the class, you received a full credit for that class's value. Your credit is stored in our database and you can redeem it towards another class. When classes launch (on the second to last Monday of the month) you can now register online and select Class Credit as the payment method when you checkout.

You can pay the difference should the new class cost more than your credit when you come in for the class and if the new class is less, we'll keep the remainder of your credit on file for a future class.

Is there a class enrollment minimum?

50% enrollment is required for most classes to meet (details are in the class description).For classes with a maximum of 5 students, 2 are required for the class to run.
If a class is not 50% full by 10 a.m. of the class date, we will remove the class from the calendar, contact the person enrolled and issue a full refund.
We want you to make something and we'll do our best to make sure you can!

Minimum enrollment does not apply to our Kids are Alright series of classes.

Do I have to bring a machine to class?

Not at all! We happily provide you with great sewing machines and space! We love our Berninas because they are solid and have stood the test of time. We also have six different sergers/coverstitch machines available for use. If you really want to bring your machine, please call and check with the manager to see if the instructor is comfortable with your make/model. If you receive the green-light to bring your machine, arrive twenty minutes early to set it up. Make sure you have the necessary power cords, machine feet and bobbins. Please note that our instructors are not trained repair people and we don't expect them to be versed in all sewing machines. 

How do I redeem a gift card for a class?

When classes launch (on the second to last Monday of the month) you can now register online and select Gift Card as the payment method when you checkout. Of course, you can always come in and sign up in person—we'd love to say hello!

Studio Rental Questions

How does studio time work?

Studio space (including machine, cutting table, irons, tools) is available to rent by the hour. Studio rental fees begin at $10 an hour, and can be purchased in blocks of time for a discounted rate. Studio time bundles never expire, so you're free to use them at your leisure.

Dedicated studio hours are Monday and Thursday evenings, and Friday and Sunday afternoons. They can be booked through the class calendar. Or call to make sure the studio is available to use it at other times. 

You'll always find someone in the shop that can assist you should you need advice or find yourself in a bit of jam! 

Do you have to take longarm basics to rent studio time on the Bernina Q 24 Longarm machine?

Yes. Taking Longarm Basics followed by a half hour practice session is required to be certified to use and rent the Bernina Q 24. Quilting with the Bernina Q 24 is awesome and we want you to feel confident when using this machine. Learning how to load your quilt, wind a bobbin, navigate the user-friendly interface, baste your top, and fully appreciate the Bernina's BSR are essential to successfully quilting on the Q 24.

How much does it cost to rent the Q 24?

The Bernina Q 24 is available for independent quilting at a rate of $20/hour with a two-hour minimum per rental.To reserve your requested time on the Q24 you are prepaying for the first hour of studio time at the time of booking. Additional time will be charged in store when checking out. No shows will forfeit their reservation payment. Please remember to check in when you arrive and check out when you leave. 

Hourly rental does not include batting or backing, but both are available for purchase at gather here. We stock King Tut thread in a neutral palette, if you require a specific color you can special order it at least 1 week in advance of your rental.

With a 24″ throat space and stitch speed of 2200 stitches per minute, the Q24 is a dreamy machine that helps you finish your quilts with ease and satisfaction. Please note that in order to rent the Bernina Q 24, you must first take Longarm Basics to gain the necessary knowledge and learn its ins and outs.

How to Prep Your Quilt

Prepare your quilt for successful longarm quilting by following these steps.

Private Party/Lesson Questions

Can I have a party at gather here?

Heck yeah! Email us, call or stop in to talk about party options. We've organized and taught workshops for a number of parties for children AND adults. Our wet work space downstairs is the perfect location for your party with six machines, a sink, craft supplies, and more.

A 50% non-refundable deposit is required to set the date for your private event. Supplies are not included unless otherwise specified. 

Our cancellation policy applies to all private events. If you let us know at least 72 hours in advance, we can work with you to reschedule your event. Unfortunately, we are unable to accommodate any cancellations 72 hours or less before the event is scheduled. This ensures the instructors and craft consultants are compensated for their time, and that classes that would have been scheduled on that date are not jeopardized. 

Do you offer private lessons?

Yes. Our private lessons are available during select hours, and may take 2 to 3 weeks to schedule. Because of our scheduled workshops, private lessons are rarely available on weekends or evenings, but we always do our best to accommodate! 

Start scheduling a private lesson by filling out our online private lesson request form.

Please note that we do not offer private lessons for our basic classes.

How much do private lessons cost?

Private lessons with a craft specialist start at $60 an hour with a one hour minimum.
Private lessons with a senior instructor are $90 an hour with a one hour minimum.
Materials, patterns, etc. are not included unless arranged with the manager in advance.

A non-refundable deposit for the first hour, paid at the time of booking, is required to reserve a private lesson. Private classes and workshops are non-refundable, but classes canceled 72 hours in advance will be credited to your gather here class account. Unfortunately, we are unable to accommodate any cancellations 72 hours or less before a private lesson is scheduled. 

Web Store Questions

How do you ship?

We use flat-rates shipping (with just a few exceptions for very large items). Shipping is based on your location and the level of service you choose. Orders can ship standard or expedited. Details for all of our shipping rates & policies are on our shipping + returns page.

Do you accept returns?

Unused yarn, pre-cut fat-quarter bundles and un-opened notions, in their original condition, may be returned in exchange for store credit within 1 month of purchase. We do not cover shipping costs for exchanges. 
Cut to order fabrics and all books and patterns may not be exchanged but will be replaced if damaged in shipment. We will happily reimburse any shipping costs incurred when returning damaged merchandise, and will send replacement merchandise at no cost. Please include a description of the damage with your return.

Please note that all "sale" items are final sale.

For more information check out our shipping + returns page.

One Last Question

I'm a crafty genius! Are you hiring?

We're always searching for the next crafty genius to join our team. It may not be to fill an immediate opening but there have been a number of employees that received a call a month or two after dropping off an application and are now managing/assistant managing the stitch lounge. Yay! 

We love working here and we think you'll love being here, too. We rely on our staff members for their craft knowledge, awesome taste and ability to juggle customer questions, inventory and the craft studio. 

If you've got what it takes to work in a fast-paced, creative retail environment and you are a knitter/crocheter/stitcher/embroiderer/maker, then send us an email with a copy of your resume, a cover letter, and a few examples of your work (a link to your Etsy/flickr/blog/ravelry page works just fine!). 

Or drop in and ask for an application. gather here is an equal opportunity employer and we offer a competitive hourly wage. We support our individual staff member's pursuits by offering a generous employee discount, providing them with plenty of crafting opportunities and ultimately, treating them as individuals with awesome passions.