Shipping policy
Last updated: October 22, 2026
Thank you for shopping with gather here. This policy explains how we ship your order, what it costs, and what to expect after you buy.
The Important Stuff
Free Shipping:
We offer free shipping on orders over $100, to anywhere in the United States.
Please note that sewing machines & classes do NOT count towards free shipping.
Local Delivery to Camberville:
We offer delivery to Cambridge and Somerville. Delivery is $5.95 and orders over $75 will be delivered for free.
Deliveries are made on Thursdays.
Order pick up:
When you arrive, you can just come into the shop to pick up your order. Please have your order # ready when you arrive (& remember to share it with anyone that you send to pick up for you).
Processing times for ALL orders is between 24 & 48 hours.
In the event there is a problem with your order, you will be contacted by email or phone.
The Details
Our shipping rates are flat rates, based on the location we are shipping to, and the level of service you choose.
Domestic shipping (the ONLY shipping that we do):
Available shipping methods and estimated delivery times are shown at checkout. Delivery times are estimates, not guarantees, and begin once your order ships. They may be affected by carrier delays, weather, or other events outside our control.
We ship using USPS when we can. Standard shipping times for USPS First Class & Priority packages are between 1 to 5 days.
Orders are shipped from our shop in Cambridge, MA please take that into account when estimating time in transit.
Except as otherwise stated on our website, orders will be processed as soon as possible.
You'll receive a confirmation email with tracking as soon as your order ships, if the shipping method supports it.
ADDRESS ACCURACY
Please check your shipping address at checkout. Contact us as soon as possible if you need to correct it.
LOST, DAMAGED OR DELAYED PACKAGES
If your order is lost, damaged, or delayed, contact us and we will help you work with the carrier.
Need to change or cancel your order? Contact us as soon as possible. We may be able to accommodate changes before your order ships, but once it's in transit we're unable to modify it. Refunds for cancelled or delayed orders will be processed promptly to the original payment method where possible.
Our Shipping Levels:
STANDARD SHIPPING
In the USA, delivery should take 3 - 7 business days.
EXPEDITED SHIPPING
Most shipments will be second day air (this is two business days).
Shipping Rates (or what you'll pay)
Our shipping rates are FLAT RATE, and will not change depending on weight or size (although some oversized products will have an additional shipping fee).
Standard shipping is $8.80
Expedited shipping is $29.95
SEWING MACHINE RATES
Bernette sewing machines will ship for a flat rate of $35 to anywhere in the United States.
Note that sewing machines do not count towards free shipping.
OVERSIZED PRODUCT RATES
Large or bulky items will ship for an additional $20 to anywhere in the United States.
Note that these items do count towards free shipping. It's just that there is an additional charge associated with them. Remember, classes do NOT count towards free shipping.