Repair policies text
Sewing Machine Repair and Service
Machines are serviced in house at gather here by our tech Meghan, an authorized Bernina technician. gather here guarantees the work that we do to your machine for a period of three months.
A bit more here, a bit more here. Intro about sewing machine repair and service options. A bit more here, a bit more here. Intro about sewing machine repair and service options. A bit more here, a bit more here.
What Sewing Machine brands we repair and service
We repair and service most brands of sewing machines, specializing in BERNINA, bernette, Singer and accepting all other brands like Brother, Janome, Juki, Pfaff & more.
A bit about not being able to get parts for ALL machines, but that you can do an annual service with a technician.
Sewing Machine Services & Pricing
Our current service prices are as follow:
- $125 Basic MECHANICAL sewing machines (all brands) ? Mechanical machines have dials & levers
- $145 Basic COMPUTERIZED sewing machines (all brands) ? Computerized machines have screens
- $170 BERNINA 7 Series machines
- $200 BERNINA 8 Series machines
- $75 Embroidery Module Service (added cost to any machine service)
- $135 Serger or Coverstitch
- $170 Air Threading Serger / Coverstitch combo machine
- BERNINA Q20 Sit Down Longarm -$225
- BERNINA Q20 or Q24 on a frame - priced on request
For repairs only, we charge $60/hour excluding the cost of replacement parts.
What’s Included
SERVICING
What’s included in a servicing etc. a bit more here, list of things that happen during a service. What’s included in a servicing etc. a bit more here, list of things that happen during a service. What’s included in a servicing etc. a bit more here, list of things that happen during a service.
Checklist
Prepare your machine - What to Bring
Please include only the following accessories with your machine when you bring it in for service or repair
- * required
Repair And Service Policies
How we repair and service, what price we don’t call for approval etc
Repairs start with a free diagnosis and estimate and proceed from there. We will contact you to approve any repair charges that exceed the amount pre-approved at the time of drop-off.
Any repair charges are in addition to the basic service charges previously listed.
Repair Policies
Service Policies
Service policies text
Ready to begin?
Start your machine repair or service
Get started to be placed in a queue for repair or servicing and we’ll let you know when to bring your machine into our shop. We aim to turn around machines within xx (fill in lead time here).
Frequently Asked Questions
What is the turnaround time for servicing and repairs?
Answer
Can I rush my service or repair?
Depending on the circumstances it may be possible to rush your service or repair.
If your repair or service is expedited, a 25% Rush fee will be applied. Contact us for more information about our current turnaround times and to see if we can meet your ASAP repair needs.
How do I know it’s time to have my sewing machine serviced?
Here are a few signs that your machine needs a professional cleaning.
- The hand wheel is hard to turn.
- Thread is constantly breaking
- Frequent skipped stitches
- Tension problems that result in unbalanced stitching or puckered fabric.
- Machine not sewing
What should I leave at home?
We don't need all of the presser feet, accessories and tools that came with the machine.
You can also leave the slide on table, accessories case and dust cover at home.
When it comes to presser feet, we generaly only need the zigzag presser foot. If you are having trouble with a particular stitch that uses another foot, please bring that one in as well. If you'd like us to test the buttonhole foot, please bring that foot in.
Can I just bring my machine in without pre-paying?
Answer
Have more questions?
Call us at the shop at (617) 714-4880 and we’ll be happy to answer your questions.
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