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Keep your machine running smoothly!

sewing machine service & repair deposit

sewing machine service & repair deposit

$ 60.00
$ 60.00

Keep your machine running smoothly by having gather here service your machine.

Regular maintenance is necessary to keep your machine running smoothly for years to come. gather here's service and repair comes with a 3 month warranty on any service performed. (Note that ONLY work performed by us & parts replaced by us, are covered.)

This deposit will be applied to the full price and you'll pay the balance when picking up.

Should you decide not to go ahead with a repair there is a $30 bench fee.

Machine Info

Intake Notes & Known Issues:

Type of Service:

A basic service will solve many of the most common issues with your sewing machine. 

And help keep it working for years to come.

A basic service will solve many of the most common issues with your sewing machine. (And help keep it working for years to come.)

Unfortunately it sounds like your machine might need some repairs (or some replacement parts) in addition to a "basic service". 

Note: we recommend that you have your machine serviced for basic issues like a Noisy machine, Skipped Stitches, Poor Tension, Thread Nesting & ALL other sewing issues. If you know of a broken part we can repair or replace it. Please do NOT select 'repair only' for sewing issues.

If Repairs (or Replacement Parts) are needed

We will contact you to approve any additional charges for replacement parts & the required labor unless you pre-approve them below.

Intake Notes & Known Issues

Select ALL that apply

Bigger issues (Repairs look likely)

Bigger repairs start with a diagnosis and estimate and proceed from there. 

  1. There is a $30 Bench fee for the diagnosis should repairs (or a COA) not be made.
  2. We will contact you to approve any repair charges that exceed the amount pre-approved.
  3. Repair charges are in addition to the basic service charges previously listed.

When to bring in your machine

Once you have paid the $65 deposit, you are ready to drop off your machine any time that is convenient for you!

You don't need to schedule a drop off time, just bring your machine to the shop anytime that we're open. 

But what if your machine is working fine and you want to keep sewing until you're next in the repair queu? 

Great question. (We're updating our machine repair scheduling system, please bear with us as we make changes.)

  1. Let us know that you'll be keeping your machine for as long as possible.
  2. Expect to hear from us in 3 to 4 weeks (although this could change as we work through our queu of machines).
  3. Bring your machine in when you can.
Once we have your machine, our usual turn around time is about a week or two (although we can be faster or slower depending on current volume). This does not include the time required if repair (or replacement) parts are needed. 

Please note that repairs will (usually) incur additional labor charges depending on the scope of any additional work required.

Since your machine isn't working right now

Since your machine isn't working great (just okay)

You'll want to bring it in as soon as you can. 
-
While we do our best to work through the machines in the order that the deposit is paid it doesn't hurt to get the machine into the shop ASAP - especially when we might need to order parts for it.
 
The work will definitely get done sooner if we have your machine in the shop right away.

What to Bring

Please be sure to bring:
  • Zig-zag Presser Foot
  • Bobbin Case
  • Bobbin
  • General Sewing Stitch Plate (Not Straight Stitch Plate)
  • Power cord and foot pedal

 

When you pay the deposit we'll put your machine in our repair schedule. (This can take us a few days to do, please be patient.) We'll send an email to let you know when your machine is scheduled and you should plan to drop off your machine before the scheduled date.

Or you can come to the shop, pay the deposit in the store and leave your machine with us. Whatever works for you.

Once you have paid the $65 deposit, you are ready to drop off your machine any time that's convenient for you! You don't need to schedule a drop off time, just bring your machine in anytime that the shop is open. 

If your machine isn't working, then we suggest that you bring it in ASAP. You never know if we'll find time to take a look at it and we might need to order parts.

If your machine is working great and it just needs a cleaning, then you can drop your machine off before your scheduled service date. 

  • $125 Basic MECHANICAL sewing machines (all brands)
  • $145 Basic COMPUTERIZED sewing machines (all brands)
  • $145 BERNINA 3/4/5 Series machines
  • $170 BERNINA 7 Series machines
  • $200 BERNINA 8 Series machines
  • + $75 Embroidery Module Service (added cost to any machine service)
  • $135 Serger or Coverstitch
  • + $35 for Air Threading sergers
  • $170 Serger / Coverstitch combo machine

Deposits will be applied to the full price and you'll pay the balance when picking up.

Should you decide not to go ahead with a repair there is a $30 bench fee.

  • Zig-zag Presser Foot
  • Bobbin
  • Bobbin case or bobbin cover (for front loading or drop in machines)
  • General Sewing Stitch Plate (Not Straight Stitch Plate)
  • Power cord and foot pedal

If you're having trouble with a particular accessory please bring it in and note that you would like us to test that accessory. For example, you could ask us to test sew some buttonholes using your buttonhole foot.

If you only sew with a straight stitch foot or a 1/4" piecing foot (or whatever foot it is) and would like us to test sew with that foot please bring it in and note that when dropping off.

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