Unused yarn, pre-cut fat-quarter bundles and un-opened notions, in their original condition, may be returned in exchange for store credit within 1 months of purchase. When exchanging, the customer must pay for all shipping costs associated with the exchange. Customer will receive notice of their credit with gatherhereonline.com via e-mail.
Cut to order fabrics and all books and patterns may not be exchanged but will be replaced if damaged in shipment. We will happily reimburse any shipping costs incurred when returning damaged merchandise, and will send replacement merchandise at no cost. Please include a description of the damage with your return.
Please contact us via e-mail before shipping any returns. We can be reached at firstname.lastname@example.org
Please include the order number when contacting us about any returns.Merchandise returned for credit or replacement to gatherhereonline.com must be accompanied by:
- original receipt
- customer's email address
- customer's phone number
- customer's shipping address
Send all returns to:
1343 Cambridge st
Cambridge, Massachusetts 02139