Shopping Cart
Read about our COVID-19 response

Updated Return Policy Due to Covid-19

To ensure the health and safety of our Team Members and customers during this critical time, we are suspending our current return policy and all sales are final unless there was a quality problem with the product at the time of purchase or if the incorrect product was delivered.

We will happily reimburse any shipping costs incurred when returning damaged merchandise, and will send replacement merchandise at no cost. Please include a description of the damage with your return.

Please contact us via e-mail before shipping any returns.  We can be reached at orders@gatherhereonline.com

Please include the order number when contacting us about any returns.

Merchandise returned for credit or replacement to gatherhereonline.com must be accompanied by:
  • original receipt
  • customer's email address
  • customer's phone number
  • customer's shipping address

Send all returns to:

Gather Here
ATTN: RETURNS
1343 Cambridge st
Cambridge, Massachusetts 02139

ALL SHIPMENTS SHOULD BE INSURED FOR THE FULL VALUE OF THE CONTENTS. GATHERHEREONLINE.COM IS NOT RESPONSIBLE FOR UNINSURED PACKAGES.